Frequently Asked Questions

You can book directly online by clicking the "Check Availability" button found on the right-hand side panel of each dive course or trip on our website.

A full payment is required to complete or secure the booking.

We accept payments through online booking using Visa, Mastercard, and other major credit cards.

Diving/snorkeling trips 
Booking required at least 2 days before. Prior booking/ cancellation (subject to availability) at least 24 hours in advance. No refunds will be given to customers who do not show up on the day of the trip.

Covid-19 cancellation: Customers may get a full refund upon showing an official positive COVID-19 test report during the same time of the trip. 

Weather cancellations are at the company’s discretion. If the company or the instructor cancels the trip activity due to bad weather, mechanical problems, or whatever issue, the customer will get a full refund or reschedule if possible.
Should you decide to cut short the trip, you will still be charged in full.

Your safety is always our top priority. If the weather or sea conditions are not safe for diving, we will inform you and we can reschedule the dive depending on your availability and availability of the instructor.

No, Basic Scuba course is not a prerequisite of Open Water Diving course.

For the diving course, you need to know basic swimming skills, be able to tread, and maintain yourself comfortably in the water to participate in our Diving Courses. For Try Diving/Discovery Diving, basic swimming skills is also required but you don’t have to be a professional.

If you want to go diving but have a history of medical illness, we can send you a course medical statement which your doctor can sign and stamp as proof that you’re allowed to go scuba diving.

You need to bring comfortable clothes, towel, comfortable footwear, an extra set of clothes and sunscreen.

We can't promise but we can try. This may also depend on your performance.

Yes, you must pass the e-learning course before the end of each course.

You'll receive a link from PADI thru email within 24 hours that will explain the steps.

No, you don’t have to bring the manual with you.

Please refer to the sections found in the package or course that you've chosen for the price and applicable add-ons.

The amount of 50 AED per person includes both pictures and videos.

Diving in Dubai and Fujairah is done all year round.

We do not have a specific diving location in Fujairah because each day we conduct it in a different place. Before your diving trip date, our instructor will get in touch with you to inform you of the location (Dibba Rock, Snoopy Rock, all diving sites).